Everything you need to care for your pet business, in one place
Walking, sitting, grooming, boarding, daycare and training share one account, one client list and one invoice. Here is what is included.
Scheduling and routes
One calendar for the whole team, with the planning done for you.
Drag-and-drop calendar
Colors, counts per day and a clear view of every team member's visits. Rooms and classes have boards of their own.
Auto-assign with route planning
Fill a day, a week or a whole stretch. It respects drive limits, home areas, back-to-back visits and who has done the visit before.
Recurring visits
Set up a template once. Visits are created on schedule and invoiced automatically.
Requests and approvals
Clients ask for visits and changes online. Approve or decline one by one, or in bulk.
Waitlists
A full class takes new sign-ups on a waitlist and moves the next dog up when a place opens. A boarding request can wait on the waitlist until a room is free.
Time off and availability
Staff request time off and set when they can work. Conflicts show before they happen.
Map and daily summary
See the whole day on a map, and print or read a summary for each team member.
History you can trust
Cancelled visits are never lost. See who cancelled what and when, and restore it.
Boarding, daycare, grooming and training
The tools a facility needs, in the same account as everything else.
Rooms, runs and daily limits
Capacity is enforced. A room or a day cannot be booked past what it holds.
Pre-arrival forms and curbside
Clients fill in feeding, medication and contacts first, and tap "I'm here" when they arrive.
Care sheet
Feedings and medications for every pet in the building, ticked off with who gave them.
Play groups and roster
Put each dog in a group and check them in and out in bulk.
Grooming by size
A price and a length for each size, with the end time worked out for you.
Classes and private lessons
Multi-week classes with enrollment, attendance, progress notes and homework clients can read.
Fees that apply themselves
Long-stay and senior discounts, early check-in, late pick-up and weekend or after-hours fees.
Retail at the counter
Sell products, track stock and get a low-stock list.
On the road and in the field
Everything a walker or sitter needs on their phone.
GPS walk tracking
The route is recorded and drawn on a map for the office, the walker and, if you allow it, the client.
"On my way" and "almost there"
Clients are told without the walker typing a word.
Check-in help
The app prompts check-in at the client's address, and warns the office if someone checks in far away.
Report cards
Photos, videos, emojis and notes go to the client as soon as the visit ends.
Clock in, mileage and keys
Time and mileage are recorded, and every key is tracked from client to walker.
Works as an app
Install it on a phone from the browser. Staff and clients land on the right screen.
Clients, pets and paperwork
Everything about a client and a pet in one place, with you in control of what is shown.
Your own fields
Add the fields you need. Decide which ones clients can edit, see or must fill in, and which staff can see.
Vaccines that block mistakes
Clients upload records and you approve them. Missing or expired vaccines show on the pet and at boarding check-in, and can hold online bookings if you choose.
Agreements and documents
Clients sign agreements online. Keep documents per client or share one with everyone.
Vets, tags and notes
Vet details, behavior tags and private notes, searchable and printable.
Bring your clients with you
A guided import takes clients, pets and vets from a spreadsheet or another system, and tells you what to set up afterwards.
Feedback
A short client feedback survey asks clients how it is going, and you see the scores.
A portal your clients will use
Clients help themselves, so you answer fewer calls.
Book, change and cancel
Clients request visits, see their calendar and ask for changes from their phone.
Pay, tip and buy
Pay invoices with a tip, save a card, buy packages and gift cards.
Pet profiles
Owners keep their pets' details and ask to add or remove a pet.
Messages
One conversation per client, with photos.
One sign-in for every business
A pet owner signs in once and sees every business they use.
Pet Health Hub
Owners keep vaccines, medications, weights, allergies and documents, and choose what each business can see.
Invoices, payments and packages
Get paid on time and see where the money comes from.
Invoices from the schedule
Bill only the visits that happened. Invoice one client or everyone at once.
Card payments to your own account
Each business is paid into its own account, with tips, refunds and credits handled.
Bank payments (ACH)
Turn on bank payments and clients can pay from their bank account, save it for next time or for auto-pay, at a lower fee than a card.
Packages, memberships and gift cards
Sell prepaid visits, monthly plans and gift cards. Visits are covered automatically.
Rates and discounts
Rates by service and client, extra-pet and frequency discounts, and fees for weekends and after hours.
Fee choices
Decide how card fees are shown to clients, with guidelines to keep you within the rules.
QuickBooks
Keep your books in step with invoices and payments.
Your team and payroll
Pay people correctly and let each person see only what they should.
Roles and permissions
Owners, managers and staff each see only what you allow, enforced on every page.
Pay rates and team pay
Pay by service, with weekend and after-hours pay, tips and a pay summary for each person.
Payroll files
Export earnings, hours and your staff list for your payroll provider.
My schedule and my pay
Staff see their own day, their hours and what they have earned.
Recognition
Birthday and work-anniversary gift cards for your team, sent once you approve them.
Messaging and marketing
Stay in touch without copying and pasting.
Message center
Saved replies, scheduled messages, a gallery and starred conversations.
Automatic messages
Confirmations, reminders and thank-yous that you can edit, with a log of everything sent.
Review requests
Ask clients for a review after a visit, or with one click, and see how many opened your review link.
Email campaigns
Send to the clients you choose, with segments and consent respected.
Leads
Website inquiries land in a pipeline from new to won, with follow-up reminders.
Your public page
A profile page and a contact form you can embed on your own website.
Texting from your platform number
Text clients from a number we set up for you, with replies in the same conversation. Rolling out.
Connects to what you already use
No lock-in, and your data is yours.
QuickBooks, Zapier and webhooks
Send events to thousands of other apps.
Public API
Read your clients, pets, visits and invoices from your own tools.
Calendar and backups
Show your schedule in your own calendar app and back up to Dropbox.
Export and close
Export your data any time. Close your account and your data is deleted.
Security you can explain to a client
Careful by default.
Two-factor sign-in
Use an authenticator app, a text or an email code.
Audit log
See who did what and when.
Agreements on record
Every acceptance of the terms is recorded, with the version and the time.
Isolated businesses
Each business sees only its own data, checked by automated tests.
Getting started
From sign-up to your first visit in an afternoon.
Setup checklist
A checklist for your kind of business, with the next step always visible.
Resource center
Guides, templates and answers inside the app.
Mazy, your assistant
Ask questions about your business in plain words and get answers.
Help when you need it
A help center inside the app, and a team you can write to.
Coming next
- Store apps for iPhone and Android (the web app installs on a phone today).
- A live connection to payroll providers (payroll files work today).
- A waitlist for full daycare days (classes and boarding have one today).
- Grooming prices that also follow the pet's coat (prices by size work today).
Ready when you are
Create your account today. Questions? Write to info@petcarealliance.com.